Dear Mrs. Tina Ambani,
Kokilaben Dhirubhai Ambani Hospital
I would like to place on record my heartfelt appreciation for entire team including Doctors, Nurses, Wardboys and Admin Staff of your hospital as utmost care was taken for me during my surgery and post surgery period while I had undergone surgery on my 'Left Clavicle' on 21/1/2010 by Dr. Dinshaw Pardiwala, Orthopaedic Surgeon.
Kokilaben Dhirubhai Ambani Hospital is definitely one amongst the most professional and caring hospitals around the globe and the entire services are patient oriented and world class and high level of professionalism is maintained in all departments/sections.
It was Dr. Dinshaw Pardiwala's confidence that made me decide to go for surgery which I was avoiding for almost last one year and further delay could have complicated the same.
Read MoreI want to put on record my sincere appreciation for Dr. Dinshaw Pardiwala and his team for taking utmost care and for successful surgery.
I also want to put on record my sincere appreciation for Dr. Ram Narain, COO & Dr. Ashok Kumar, Head Business Development and their team members for their assistance all the time.
Thank you once again.
Sincerely yours.
Mukesh Bhatia
DGM-Airport - Air India
July 25, 2010
Dear Ms. Tina Ambani,
Kokilaben Dhirubhai Ambani Hospital
When the door closes, a window opens. In our case, this little window is your hospital. This window brought in a lot of sunshine and fresh air and forced the doors of life to open again.
My four year old son was diagnosed with burkitts lymphoma last year. His treatment is complete and with God’s grace is keeping good health. I strongly believe that God’s blessings were manifested in the form of the doctors that treated and healed him. My family and I are grateful and thankful to these messengers of God and I pray that they be bestowed with a lot of wisdom and knowledge in their pursuit to heal and protect every life.
I have no medical qualifications and as a result have no locus-standi to comment on the technical expertise , but as a beneficiary I would like to mention that you have an excellent team of doctors. However in my view, their excellence is not only on account of their superior technical skill sets but also because they are good human beings.
I would like to thank every doctor that was consulted for my son and I do believe that their contribution was invaluable. However there are few to whom we are extremely grateful and feel indebted to for life.
Read MoreDr. Shantanu Sen: Apart from being a doctor, he is my four year old son’s hero. This cult status was not a natural progression but an acquired one (thanks to Dr.Sen’s relentless efforts on my ‘so very difficult to please’ son). This bond or hero worship has played a major role in getting my son to abide by / abstain from various “do’s and don’ts” related to chemotherapy. He is the first pediatric I have met who believes in establishing a relationship directly with the child rather than communicating through the parents.
For the rest of the family, he was a great source of strength. His soft demeanor, empathetic approach, clear and honest communication, high levels of patience to answer the same question several times over, open to discussion, no egos, professional approach … They all have played a major role in gaining our trust.
During the treatment, we experienced several “highs” and several “lows”. During every low moment, we found him standing by us and helping us fight the battle. Similarly, every time when things sprung in our favor he was as happy as anyone else in the family.
Thank you, Dr. Sen for being what you are .
Dr. Vinay and Preetha Joshi: They are my son’s guardian angels. I have come to believe that when a child gets admitted in an Intensive Care Unit, the guardianship status gets automatically transferred from the parents to the intensivist. We have been extremely fortunate to have them as our son’s guardian during his most precarious three weeks of his life.
In hindsight, I figured that during all our discussions with them, the style of conversation was more of a ‘parent to parent’ talk rather than a ‘doctor to parent’ update. Their inputs on child psychology proved to be an excellent tool especially when we, the parents, were in a state of shock and were absolutely clueless about dealing with the situation.
Their dedication and commitment was demonstrated in their decision to complete the extubation procedure on a holiday (It was a Sunday and Dr. Preetha’s birthday!). There was no emergency and the only reason they did it was to cause least discomfort to the patient and less agony for the family. I do not think any other hospital in the world would have entertained this.
Thank you Joshis, for being there for us.
We would specially like to thank Dr . Amrish Vaidya , Dr. Ketan Parikh , Dr. Samir Shah , Dr. Mohan and Dr. Prasanth for all their efforts and inputs.
We are also grateful to all the sisters who nursed my son. They not only performed their duties diligently but also addressed the emotional requirements of the patient and the family. They entertained my son , played with him , cried with us, shared our moments of joy … in short, they became our family . We would specially like to thank Aparna, Sheetal, Rosemary, Smita, Shaila, Sharmila, Blessy, Neelam and Neelima.
The support staff and the administrative officers were compassionate and kind too. We thank them for their humane gestures.
Last but not the least , we appreciate your vision of making available world class healthcare services in India. You have carried forward the legacy of late Mr. Dhirubhai Ambani of thinking big. Your family has played an important role in augmenting the wealth of this nation and now you are engaged in improvising it’s health. We pray to God to assist you in all your future endeavors.
Thank you very much,
Meeth’s family
Dr. Ram Narain
C.O.O.
Kokilaben Dhirubhai Ambani Hospital
Respected Sir,
Sub: Appreciation for Excellent Treatment & Care
I am very happy to take discharge of my wife Hasumati Mutta from hospital after a very long period of 5 months. I feel very lucky that my wife was admitted to your hospital on 23-11-2009 after a fatal car accident. Each and every visitor has appreciated management of the hospital. During the period of 5 months I have many memories about hospital ,doctors, nurses and other staff members.
Some memories which touched the heart are mentioned below:
1 . Accident & Emergency Department:
Very first day I had experienced the noble way in which your emergency department worked. It should be the duty of all Doctors to start the treatment first and then complete the admission process. Your hospital did the same and made true the wordings written outside the hospital in bold letters "ACCIDENT & EMERGENCY". Initial time is very precious in all cases of accidents & emergencies.
2. Dr. Anandh Balasubramaniam:
After admission to ICU Dr. Anandh Balasubramaniam called me inside andexplained in detail the present condition of my wife and Mure action plan. In addition to the treatment he gave me the assurance that he will do his best. A word of assurance in an emergency helps a lot. During the whcle period of 5 months whenever I had asked him regarding treatment, he explained the line of treatment very patiently.
3. Dr. Charudatta Choudhari:
He is a very good surgeon. He had done a supra major major operation on the face having multiple fractures with lot of stitches. I must appreciate the way he had done the surgery that her original face is intact without much deep marks.
4.Dr. Abhishek Srivastava:
He is a complete book of knowledge. He had always answered my question within a fraction of seconds.
5. Dr. Priya Chari:
Even after such a long period in hospital I do not know where her cabin is. I have always seen her moving very fast. I have seen her writing and typing on computer keyboard using two fingers with amazing speed. She co-ordinate very nicely between Doctors & relatives of Patient. She explains in detail all the points raised from patient side.
6. Nursing & HCA Staff:
They are always ready to help with smile at any point of time. They are polite, prompt and energetic.
"MANY TIMES I FELT THAT GOD HAS SENT SOME BLUE ANGELS TO TAKE CARE OF MY WIFE".
A lot of thanks to Hospital Doctors and Staff for excellent treatment and care. Wishing from the deep core of my heart a bright future ,social service and prosperity to Kokilaben Dhirubhai Ambani Hospital & Medical Research Institute.
Yours Sincerely,
Rajkumar Mutta
Dr. Mihir Bapat,
Kokilaben Dhirubhai Ambani
Hospital and Medical Research Institute
Dear Dr Mihir,
GRATITUDE
I am writing to convey my cordial thanks to you for all your corroborate and care that you haveshown me since I came to this hospital, you and your staff have made my stay here so snug that I
don't know how to show appreciation to you but only my God will recompense you for me.
I am grateful to God for having put my life in your hands, I pray that he will give you more wisdom with your staff us you operate me, but I know for sure that this manoeuvre is going to be very triumphant by God's grace and because of your love, forethought and the experience you have with your staff I always ponder on the gracious words you keep saying, "We are going to operate you and we believe the procedure will be successful and you will go back home walking" These words are so heartening they have made me to be very optimistic and to be gratifying that am in the right hospital with the right doctor and staff at the precise time. I also express gratitude to your parents who reared you up to be conscientious and humble they did enormous work because they are not reaping from their hard work alone but to also those who encounter you .
When I go back I will constantly remember to pray for you, your family, and the entire staff of Kokilaben hospital. God blessed me with exceptional and prosperous children; may this be your portion and even more. You will live to see many, many years to come, and may God continue to bless the work of your hands and take you to eminent levels in life.
Once again thank you,
Respectfully
Mrs. Samali N. Lwasa
Dear Ms. Ambani,
I, Sujata P. Chavan, patient who got treated at your hospital wish to share the following and express appreciation about your good services.
First of all I like the cleanliness, neatness and planning of the hospital building. Atmosphere is also good. Putting pictures and write ups make person feel pleasant and think positively which helps for recovery. The physical health is, many a times, taken care of, but it is mental health that matters a lot and needs to be taken care of, so as to have good physical health. Your hospital seems to believe in this and is perceived by patient at all levels.
Read MoreThe doctors are experts in their fields but apart from that they are always making the patient feel secured and being looked after well. “The God is there to help us and he is helping through doctors” is the belief observed by me in many of your experts. The nurses are good.
Dr. Mandke had a dream of building hospital of about 1200 beds and all facilities. Now I think there are 750 beds with high technology and excellent medical aids.
I am audiologist and speech therapist and medical and psychiatric social worker. I completed my Ph.D in law (in custody matters in matrimonial litigations) from Mumbai University. I have done Ph. Diploma in Human Rights from National Institute of Human Rights from Delhi. I have been working in hospital set up till 1989 and then in Judiciary in Mumbai. To work as professional in hospital and be as a patient at hospital is somewhat different.
I also appreciate that Ms. Priya Deo – Social Worker at your hospital – when came to know about my illness, had personally came to ICU to see me.
It was my rebirth due to treatment given at your hospital. I think, God wants me to do some more activities for welfare of others and hence given me bonus life. I wish and I pray to God to help me to utilize the same for the best.
I thank you and your whole team once again. I wish you my best wishes for future. Please convey my special thanks to Dr. Hastak, Dr. Vimal Someshwar, Dr. Manish Shriwastav and all nursing staff at ICU and theatre.
I hope you can find some time to acknowledge this letter.
Thanking you.
Yours faithfully,
Dr. (Smt.) Sujata P. Chavan
Dear Dr Mihir,
Wish to profusely thank you and your doctors team for making my microscopic discectomy surgery so incredibly successful. This is simply unbelievable more so when I was writhing in agony - limping in pain walking awkwardly at the time when I met you in the hospital for an unscheduled spine check up on 22nd Feb’ 10. The moment you advocated for microscopic disectomy that very day after seeing MRI reports, I was completely in a state of shock and resigned to fate - but your down to earth humble assurance was simply too good enough to convince me to go for the surgery. Currently I am fine with no pain whatsoever - diligently following your medication, 3 weeks away from work and your suggested walking regimen.
Wow! Kudos to you and your team - this truly speaks volumes of the unflinching dedication and commitment on your part to mankind and a sense of belonging towards Kokilaben Dhirubhai Ambani hospital - I am sure with doctors like you, it is just a matter of time before the state of the art Kokilaben Dhirubhai Ambani hospital becomes a much sought after hospital in the times to come. I would definitely recommend Kokilaben Dhirubhai Ambani hospital to anyone whom I know ...
Moreover I would also like to thank Nurses and Sisters - Pritam, Shushma, Neelu and their support staff - Kishore, Kalyan and others , who took extreme care of me, worked tirelessly and were spot on in their duties - their approach to work was simply professional and to perfection. They knew their jobs so well - Excellent job!
God bless you all !
Thanks & Regards,
Chinnari Anil Venkat
Dr. Suresh,
Michael is doing very well and we want to take this opportunity to thank you and your team so much for your professionalism, personal care and good work and prompt response we received from you in particular before, during and after the surgery. Even though it might seems that you were doing your professional duty but to us, you have been a blessing to us and we are really grateful to you for the kind of support we received from you. Once again thank you and your team for the good work done and we are really grateful to you all.
Justice
Respected Doctors/Nurses,
This is to express our heartfelt feeling – as you and your staff has played an important role in our life. It was on 10th January, 10 we admitted our New born baby girl age is one day only in your hospital. The doctors in Dahanu advised us to approach your hospital – as the only way of hope. They prepared us for the worse though. With heavy heart we left Dahanu at early Morning by ambulance with oxygen supply and on our way to Mumbai, the situation got worsened the baby is in criticle position that oxygen in blood is only 35% when we left Dahanu, but at last we reach at your doorstep.
Your staff and doctors were waiting for us in the passage and immediately took the charge of the baby. But we had no hope! ''Pray to God,'' every one was saying. We were helpless But it was your hospital, hospital staff which was appeared before us as an incarnation of God. Our first few weeks at Hospital is very cruicial and very tense during that period specially both of you and Nurses helped us and personally counsel very nicely. We can tell you Doctor that you are Angle send by God to save life of our new born baby and it is incredibly appreciated. It was such a relief to be able to enjoy our time with New born baby without having to worry just because of you and your team only. We will never forget Doctor that you helped us to bond as a family and to have the luxury of gradually settling into a routine works, Your kindness will never be forgotten.
We salute the Directors, Dean, Doctors (specially Dr.Preetha Joshi, Dr.Vinay Joshi), staff, nurses and all for all that they did and are doing for the patients. Words are inadequate to express our feelings of gratitude towards you.You have proven that "Every Life Matters"
With Regards,
(Baby of Varsha)
Mr. Gorakh Raut & Mrs Varsha G.Raut
To,
Urmila Madam
Kokilaben Dhirubhai Ambani Hospital
& Medical Research Institute,
Sub: Letter of thanks for your advice, support and co-operation
Respected Madam,would like to convey my sincere and heartiest thanks to you for all your support; guidance and cooperation in processing our documents for mediclaim purposes.
I am highly thankful to you for extending your much needed support and guiding us in the right direction which has really eased out the entire claim process and also relived us from administrative hiccups.
Last but not least I owe my thanks to all your colleague, administrative staff and management of the hospital for helping us and making the entire process smooth.
Thanking you, I once again say I am deeply grateful.
Thanking you,To
Dr. Pardiwala
Kokilaben Dhirubhai Ambani Hospital
I should have written this letter a long time ago. It is almost late now, but as they say, it's better late than never.
We always say that in the olden days people used to believe in a lot of superstitions. And one of those was the belief that doctors were Gods. This used to be highlighted through the people's behaviour. There was a lot of respect for the doctors and it showed in actions like carrying the doctor's case when with him.
Times have changed. Most of the superstitions have gone away. But people still worship God. Especially when they are not well. And after being fit again they thank their God.
When I had my accident on 23rd March I was nothing short of devastated. I wasn't even able to stand on my feet. My mind was buzzing with unanswered questions. Would I walk again? Could I ever be totally fit? And importantly I had no idea about what would become of my career and passion of flying.
But you solved all of those questions and so well!
For you, I am just one of your many patients. But for me you are life-saver. You have given me back everything.
The person who solves your problems is God. Call it a superstition or not...
Thank you very very much...
Shalmalee Joshi
To
Dr. Riza Ibrahim - Consultant Vascular & Endovasular Surgeon
Kokilaben Dhirubhai Ambani Hospital
Dear Dr. Riza,
Your timely help, caring and attention for my father, is unforgettable and cannot be expressed in words. You were extremely genuine and thorough in your work. It is due to your striving efforts that my father is happy and sound amongst us today.
I have come across many doctors in my life. But very few of them are involved in this profession out of their passion and affection for mankind and not monetarily and you are one of them. I salute you for the same. I really cherish your relationship. I do not know where, when and how I will be able to repay your kindness, but I will always be there for you.
I would like to gift you a Yatharth Geeta book - A Rare Jewel of India. Geeta is the first elaborate sequential commentary of the process of reaching to the God. This was pronounced during the times when there was not even a trace of sects & beliefs that are operating today in the name of religion. Being the fundamental science in the world, it is the first ever universal book. This is addressed to humanity irrespective of any differences like male and female, black and white, rich and poor. It is the principle code for universe.
I feel that a unique person like you deserves a unique gift like this. I hope you find sometime to go through the same.
May almighty God give birth to many more Dr. Riza's to take care of countless people who are in pain.
Warm Regards
Anonymous
Dear Mrs. Ambani,
I am writing this mail to thank you for setting up a world class hospital like Kokilaben Dhirubhai Ambani Hopsital at Four Bunglows in Andheri (W). I stay in Lokhandwala and have visited the hospital on few occasions. My wife consulted Dr Subhash Agal as well as Dr Suchitra Pandit while I visited Dr Sunil Wani, a cardiologist for my heart.
I was extremely impressed by the attention to details in terms of soothing colours used for interiors, apt messages in each section and floor. The nurses and staff are very friendly and courteous which makes all the difference between a good and a great hospital. The doctors are very understanding and caring. It is a hospital which stands true to the tagline “Every Life Matter.”
I hope the good work is continued by your team, it certainly goes a long way in spreading joy to many families.
Regards
Pradeep Pandey
To
The Directors,
Kokilaben Dhirubhai Ambani Hospital, Mumbai.
Dear All,
This letter is to express our heartfelt feeling – as you and your staff has played an important role in our life. It was on 18th November, 09 we admitted our only son in your hospital. The doctors in Kolhapur advised us to approach your hospital – as the only way of hope. They prepared us for the worse though. With heavy heart we left Kolhapur at night and on our way to Mumbai, the situation got worsened - the failure of oxygen supply, the unbearable pain to the baby, but at last we reach at your doorstep.
Your staff and doctors were waiting for us in the passage and immediately took the charge of the baby. But we had no hope!
''Pray to God,'' every one was saying. We were just like wounded birds, who had wings but no strength to fly. But it was your hospital, hospital staff which was appeared before us as an incarnation of God. We got our baby back safe.
We salute the Directors, Dean, Doctors (specially Dr.Snehal Kulkarni), staff, nurses and all for all that they did and are doing for the patients.
Words are inadequate to express our feelings of gratitude towards you.
Thank You.
Forever Yours,
Sadanand Pawar, Mahendra, Priya, Shantu and Dhairyasheel to whom you have given a new life. From Kolhapur
Dear Ms. Tina Ambani
My name is Dr. Chandrashekhar Suvarna and I was recently diagnosed with early prostrate carcinoma. I was referred by Dr. Hemant Vadeyar, a surgeon who works at your esteemed hospital and is also a good friend of mine, to get my treatment done there. I had consulted the hospital's uro-oncologist Dr. Yuvaraja T. B., who lucidly explained to me what my condition is, the different options I can go for and also suggested what would be the best way to go about treating this.
I was admitted on 8th July 2009. The admission and even the document submission at the TPA desk went about very smoothly. The nurses who were attending to me were very caring and professional in their work. I had developed some minor complications post surgery which was addressed very promptly and professionally by the attending doctors. I was also highly impressed by the infection control team, who maintained the cleanliness of the room I was in every single day. The hospital does have strict restrictions on visitors and outside food; but I respect this fact as I understand how important it is for the patient to have his/her own space and be in a clean, bacteria-free area during the entire treatment process.
I would also like to commend how extremely well your hospital maintains the OTs and utilizes state-of-the-art equipment.
I had a wonderful experience at the Kokilaben Hospital across site as far as the expertise the treatment and the care, the diet, the high standard of asepsis, the high end equipments used .
In fact my brother in law has to undergo bypass surgery; He was to have it done at another hospital, I have recommended him to have it done at Kokilaben Hospital across site. Dr. Pradeep Kaul would be performing the surgery on Friday the 7th of August.
The other good thing about Kokilaben Hospital across site is that since the doctors work full time in the hospital they are available always and there is no commercial angle to the treatment recommended. They would not recommend unnecessary treatment and the charges quoted.
So, a particular treatment doesn't change much at the time of discharge as it happens in other big hospitals.
I thank you and Mr. Anil Ambani and all those involved in developing Kokilaben Hospital across site for giving us this hospital where we can get the best treatment possible at affordable charges.
I would certainly recommend Kokilaben Hospital across site to all my acquaintances.
Thanking you,
Warm Regards,
Dr. C R Suvarna.
To,
Kokilaben Hospital,
I am just writing this to say thank you very much for making my stay comfortable. My stay at Kokilaben Hospital was extremely well cared for in terms of Doctors, diet and general assistance.
Thanks very much indeed!
I am gradually returning to full fitness. Running playing badminton and tennis and generally enjoying life once again.
I hope you are all well and thanks once again.
Andrew Mccrum
Hants, United Kingdom